How Artificial Intelligence is Augmenting the Learning Industry

Artificial intelligence (AI) is everywhere these days. It’s designed to make our lives easier. AI is having a major impact on the education sector – it’s transforming the way teachers and institutions work while revolutionising the learning process for students. Research shows that by 2025, AI-powered education will be worth at least $5.8 billion and significantly higher in subsequent years. It can enrich and facilitate the learning experience of students and adult learners and boost knowledge retention rates. The change is already here – AI is reshaping the world of learning at this very moment.

Here’s how AI is transforming learning as we know it.

1. Personalised learner pathways

AI makes it possible to devise a tailored or individualised learning pathway for each learner, which is specific to them and designed to accommodate their preferences. Learning platforms that leverage AI can curate content based on each learner’s existing knowledge and needs rather than providing a one-size-fits-all approach. Personalised or adaptive learning is a data-driven approach that continuously tracks each learner’s performance, using machine learning algorithms to predict results and adapt content to reflect each learner’s preferences and expertise. AI can adapt in real-time, accommodating a learner’s evolving state, drastically improving results. AI can recognise learners’ needs, interests, preferences, habits, and capacities automatically by analysing their performance. These powerful insights help create highly personalised learning environments and paths where every aspect – from content type to delivery method – is adjusted to the learners’ unique needs. Truly personalised learning provides learners with the optimal environment in which they can achieve their full potential.

2. Offering 24/7 support through chatbots

It’s not always possible for learners to have access to human support. Teachers and tutors aren’t available around the clock. With e-learning, learners are able to learn at their own pace, but what if a learner’s peak time of productivity is in the middle of the night? It’s likely no one is available to assist at that time. But the offer of real-time responses, 24-hours-a-day, is possible if an AI virtual assistant or chatbot is deployed within an e-learning course. Thanks to machine learning and natural language processing, AI assistants can analyse messages, content, or speech, then answer the query just like a real person. This use of AI provides guidance to learners and the ability to solve problems as they arise. Chatbots are a guide for learners that offer support at every point of their learning journey by, for instance, pointing them towards relevant resources based on their profile, eliminating the time and effort it takes to perform such a task manually. Chatbots are readily available in browsers, mobile apps and social media, making them easily accessible and omnipresent.

3. Advanced analytics

When it comes to assessing the performance of learners, instructors face certain limitations – they take a long time, and the information isn’t very detailed. But by leveraging an AI-based e-learning platform, it becomes possible to quickly analyse vast amounts of data, as well as identify patterns and trends to continuously optimise and improve learning experiences. In this way, educators are able to create and manage their e-learning content and obtain important information about learner progress through powerful data analytics. AI enables access to detailed information about each learner’s performance, strengths, and struggle areas. This makes it easier to make decisions and the ability to optimise and act before the learner loses motivation to continue the course.

4. Improving learners’ written assignments

Written assignments are critical to learning. And in the era of e-learning, AI can help learner improve the quality of their written assignments. Intelligent assistants can develop ideas, find relevant data, even craft better phrases. A variety of software and web-based programmes can improve all manner of content, including articles, academic essays, and blog posts. Such software includes Grammarly, which helps users deliver mistake-free content by identifying problems in the text and suggesting how to correct them. Grammarly can also detect plagiarism in written work. Another tool is ProWritingAid, which improves style by finding repeated words, vague phrases, and unnecessary adverbs as well as identifying hard-to-read sentences and the passive voice. These AI assistants can turn muddled assignments into magic.

5. Remove language barriers

Thanks to automated translation, language need no longer be considered a barrier to learning. Machine translation is probably the best-known AI service, with powerful engines such as Google, Microsoft, and Amazon translating foreign texts into any language. Another popular tool is natural language processing (NLP) combined with voice recognition, which converts human speech into binary code. The process lets computers understand spoken language, allowing learners to communicate with the AI assistants an chatbots mentioned above. AI can even account for accents, ignore background noise, detect variations in human sounds, and more.


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Written by Rob Ewart


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