Our Training and Learning Solutions

Here are some of your challenges we can help with:

 

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RETAIL

INDUCTION & ONBOARDING

 

Your Challenge

How do you keep your staff engaged, motivated and empowered in a complex Industry that is constantly challenged by macro politics, legislation and economic variables?

How do we help your business?

TTRO can help develop digital training solutions that will complement and enhance your organisation’s onboarding process and beyond, that will help attract and retain your staff in very competitive times. Investing in your Human Capital is key for your organisation’s growth!

Our exciting digital solutions will assist in developing employee confidence and organisational buy-in and fosters each individual’s talent on their journey to success, benefiting both the new employee and the business.

Digital onboarding is a highly effective mechanism that organisations can communicate their core company values, their culture and essential training, across global or local teams which is affordable, effective and most importantly measurable. Through a high engagement approach from pre-onboarding through to post onboarding (technically there is no “end” to onboarding), individuals will have a far better understanding of the business structure and operations, ensuring for easy alignment with business strategy, and what it expected from them as a successful employee.

We have an array of digital learning tools suited to your environment and people, to help them integrate seamlessly into your business and become your future brand ambassadors and star performers.

 

Call UsGeneral Enquiries:
+27 86 188 7672
Call UsSales Enquiries:
+27 87 075 0885
Email UsEmail Us:
info@ttro.com

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RETAIL

RISK & COMPLIANCE

 

Your Challenge

How do you keep your staff efficiently informed and up to date with regards to legislation and compliance changes?

How do we help your business?

In the ever-changing nature of this Industry, your staff need to be aligned to regulatory and legislative practices at all times, to ensure consumer protection, reduce fraudulent activity and to be compliant against global standards. Failure to do so may result in heavy penalties and a severe risk to your organisation’s reputation.

With TTRO’s digital training solutions, you are able to deploy training quickly and efficiently across your organisation. We understand that the nature of this content is not always very exciting, but we take extra care to create interactive and engaging experiences for learners so that they are able to apply the knowledge in the workplace. Through measurable learner data, managers can confidently tick the all-important audit tick box, and identify any performance gaps that can be improved with reinforcement training, keeping your workforce compliance savvy.

 

Email UsEmail Us
info@ttro.com

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RETAIL

OCCUPATIONAL HEALTH & SAFETY

 

Your Challenge

How do you keep your staff efficiently informed and upskilled in strict Occupational Health and Safety practices, keeping production optimized whilst maintaining zero harm?

How do we help your business?

Due to the nature of this potentially dangerous working environment it is critical to teach your workforce how to manage risk and maintain health and safety in the workplace. With our extensive experience working with various businesses in the mining sector we understand the complexity of the operations and their people. With our suite of digital learning and comms enablement solutions, we are able to deliver critical on-demand information to learners, and reinforcement training to embed critical OHS training and awareness to all areas of the operations. Let us help you keep your workforce safety conscious, your operation incident free and output optimized!

 

Call UsGeneral Enquiries:
+27 86 188 7672
Call UsSales Enquiries:
+27 87 075 0885
Email UsEmail Us:
info@ttro.com

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RETAIL

SUPPLY CHAIN AWARENESS

 

Your Challenge

How do you keep your staff aware of the business’s supply chain for the purpose of ensuring that they minimize loss and maximize profits?

How do we help your business?

TTRO can assist with awareness programs that will help your workforce understand the complexity and interconnectivity of your Supply Chain and the roles they help play within that chain. With our digital training solutions and comms enablement platforms we can help equip your workforce in all areas of the business with best practices, and the ability to identify threats in order to create an effective working environment and boost productivity.

 

Call UsGeneral Enquiries:
+27 86 188 7672
Call UsSales Enquiries:
+27 87 075 0885
Email UsEmail Us:
info@ttro.com

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RETAIL

PRODUCT TRAINING

 

Your Challenge

How do you rollout new product knowledge to your workforce quickly and efficiently to increase sales?

How do we help your business?

Using our digital training solutions, new information can be pushed to learners quickly and efficiently across a large-scale workforce. Save costs on traditional instructor lead training, by deploying on demand training through one of our learner platforms that learners can access anywhere and at any time. We understand the nature of the Pharmaceutical and Healthcare environment and have formulated effective on demand learning solutions that can be deployed to keep your staff informed on product information, help with planograms and sales techniques.

Through measurable analytics managers can quickly and easily identify performance gaps, and push required training to get learners back up to speed.

TTRO has a developed a virtual advisory tool that is able to be mapped against your product suite to. This enables your sales agents a quick product offering, through real-time diagnostics, that will match the customer’s needs without the sales agent having to recall multiple ranges and product options. This in turn reduces the sales cycle, eliminates the need for ongoing product training and provides relevant products to your customer quickly and efficiently.

 

Call UsGeneral Enquiries:
+27 86 188 7672
Call UsSales Enquiries:
+27 87 075 0885
Email UsEmail Us:
info@ttro.com

Contact Centers mini banner

RETAIL

CUSTOMER SERVICE

 

Your Challenge

How do you ensure and strengthen great customer service, that keeps your customers returning with confidence?

How do we help your business?

Customer facing or Contact Centre staff are more than likely the first point of contact your customers have with your brand, how do you ensure that they will have a great experience?

At TTRO we understand the face-paced environments these learners are in and through our effective digital training solutions, we are able to push on demand training quickly and effectively to upskill your staff on products or solutions, so that they are constantly up to date with the information they will need to assist your customers purchasing decisions.

To ensure a great customer experience, we can help with instil behavioural change through our technology enabled micro-learning approach that provides measurable daily bursts of knowledge to reinforce information and close performance gaps, boosting your employees skills and confidence and ultimately boosting your bottom line.

 

Call UsGeneral Enquiries:
+27 86 188 7672
Call UsSales Enquiries:
+27 87 075 0885
Email UsEmail Us:
info@ttro.com

Induction & Onboarding

Induction & Onboarding

Your Challenge

How do you keep your staff engaged, motivated and empowered in a complex Industry that is constantly challenged by macro politics, legislation and economic variables?

How do we help your business?

TTRO can help develop digital training solutions that will complement and enhance your organisation’s onboarding process and beyond, that will help attract and retain your staff in very competitive times. Investing in your Human Capital is key for your organisation’s growth!

Our exciting digital solutions will assist in developing employee confidence and organisational buy-in and fosters each individual’s talent on their journey to success, benefiting both the new employee and the business alike.

Digital onboarding is a highly effective mechanism that organisations can communicate their core company values, their culture and essential training, across global or local teams which is affordable, effective and most importantly measurable. Through a high engagement approach from pre-onboarding through to post onboarding (technically there is no “end” to onboarding), individuals will have a far better understanding of the business structure and operations, ensuring for easy alignment with business strategy, and what it expected from them as a successful employee.

We have an array of digital learning tools suited to your environment and people, to help them integrate seamlessly into your business and become your future brand ambassadors and star performers.

Risk & Compliance

Risk & Compliance

Your Challenge

How do you keep your staff efficiently informed and up to date with regards to legislation and compliance changes?

How do we help your business?

In the ever-changing nature of this Industry, your staff need to be aligned to regulatory and legislative practices at all times, to ensure consumer protection, reduce fraudulent activity and to be compliant against global standards. Failure to do so may result in heavy penalties and a severe risk to your organisation’s reputation.

With TTRO’s digital training solutions, you are able to deploy training quickly and efficiently across your organisation. We understand that the nature of this content is not always very exciting, but we take extra care to create interactive and engaging experiences for learners so that they are able to apply the knowledge in the workplace. Through measurable learner data, managers can confidently tick the all-important audit tick box, and identify any performance gaps that can be improved with reinforcement training, keeping your workforce compliance savvy.

Occupational Health & Safety

Occupational Health & Safety

Your Challenge

How do you keep your staff efficiently informed and upskilled in strict Occupational Health and Safety practices, keeping production optimized whilst maintaining zero harm?

How do we help your business?

Due to the nature of this potentially dangerous working environment it is critical to teach your workforce how to manage risk and maintain health and safety in the workplace. With our extensive experience working with various businesses in the mining sector we understand the complexity of the operations and their people. With our suite of digital learning and comms enablement solutions, we are able to deliver critical on-demand information to learners, and reinforcement training to embed critical OHS training and awareness to all areas of the operations. Let us help you keep your workforce safety conscious, your operation incident free and output optimized!

Supply Chain Awareness

Supply Chain Awareness

Your Challenge

How do you keep your staff aware of the business’s supply chain for the purpose of ensuring that they minimize loss and maximize profits?

How do we help your business?

TTRO can assist with awareness programs that will help your workforce understand the complexity and interconnectivity of your Supply Chain and the roles they help play within that chain. With our digital training solutions and comms enablement platforms we can help equip your workforce in all areas of the business with best practices, and the ability to identify threats in order to create an effective working environment and boost productivity.

Product Training

Product Training

Your Challenge

How do you rollout new product knowledge to your workforce quickly and efficiently to increase sales?

How do we help your business?

Using our digital training solutions, new information can be pushed to learners quickly and efficiently across a large-scale workforce. Save costs on traditional instructor lead training, by deploying on demand training through one of our learner platforms that learners can access anywhere and at any time. We understand the nature of the Pharmaceutical and Healthcare environment and have formulated effective on demand learning solutions that can be deployed to keep your staff informed on product information, help with planograms and sales techniques.

Through measurable analytics managers can quickly and easily identify performance gaps, and push required training to get learners back up to speed.

TTRO has a developed a virtual advisory tool that is able to be mapped against your product suite to. This enables your sales agents a quick product offering, through real-time diagnostics, that will match the customer’s needs without the sales agent having to recall multiple ranges and product options. This in turn reduces the sales cycle, eliminates the need for ongoing product training and provides relevant products to your customer quickly and efficiently.

Customer Service

Customer Service

Your Challenge

How do you ensure and strengthen great customer service, that keeps your customers returning with confidence?

How do we help your business?

Customer facing or Contact Centre staff are more than likely the first point of contact your customers have with your brand, how do you ensure that they will have a great experience?

At TTRO we understand the face-paced environments these learners are in and through our effective digital training solutions, we are able to push on demand training quickly and effectively to upskill your staff on products or solutions, so that they are constantly up to date with the information they will need to assist your customers purchasing decisions.

To ensure a great customer experience, we can help with instil behavioural change through our technology enabled micro-learning approach that provides measurable daily bursts of knowledge to reinforce information and close performance gaps, boosting your employees skills and confidence and ultimately boosting your bottom line.

How do we do it?

 

Instructional Design

Instructional Design

Animation

Animation

Interactive Video

Interactive Video

Voice Over

Voice Over

Gamification

Gamification

Simulations

Simulations

Virtual Reality

Virtual Reality

Augmented Reality

Augmented Reality

How the process works

 

Addie Process

 

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