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Project Manager

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Project Manager

The Project Manager

We asked our awesome Project Management team to share their insights and answer some questions on their role and the best ways to get into this career.

What is a Project Manager?

The project manager’s role is to coordinate and manage the development of learning experiences and products into our client world. The project manager will need to collaborate across multiple teams, both internal and external, to ensure the delivery of high-quality solutions that meet our clients’ expectation within budget and timelines. Teams could include instructional designers, content specialists, learning specialists, graphic designers, software engineers, etc.

What does a Project Manager do?

We develop project documentation and manage project resources. We drive PMO methodology and practices. We manage project finances, stakeholder relationships, and risks and issues. We evaluate project performance.

Why become a Project Manager?

We like to communicate with people. We like to work across various teams. We get to have project variety. Never a dull moment!

We get to meet new people / get to interact with people from various backgrounds. We are always learning. We are good communicators and super organised. We can effect change.
Our job satisfaction is to achieve a great project delivery and hear how happy clients are. We empower teams of people.

A project manager starts as a project coordinator with smaller projects, then moves their way up to project manager. As projects get more complex, they can become programme managers and eventually move into senior management positions or Chief Operations Officer.

Is being a Project Manager right for you?

If you have technical skills such as writing, coding, finance etc, and soft/EQ characteristics such as resilience, passion, relationship building, collaboration, then you’re on the right track for a project manager position.

What are Hiring Managers looking For?

If you can demonstrate the skills and attitudes mentioned below, you’re in with a shot at landing a project manager role.

Technical skills:

  • Project management practices, processes and methodologies
  • Understanding of the digital learning industry
    Understanding of the roles within the industry
  • Basic understanding of financial management
  • Microsoft 365 suite and PM tools
  • Leadership
  • Organisation
  • Communication
  • Business acumen
  • Interpersonal skills
  • Problem solving / critical skills
  • Customer service
  • Team work
  • Ability to work independently
  • Collaboration
  • Active listening
  • Assertiveness
  • Conflict resolution

Soft skills:

  • Patience
    Attention to detail
  • Flexibility
  • Tact
  • Resilience
  • Discipline
  • Goal orientated
  • Integrity
  • Accountable
  • Resistance to stress
  • Enthusiasm
  • Ability to take calculated risks
  • Open to constructive feedback
  • Can-do attitude

Culture fit?

We are a small-medium business which is founded on a trust-based system. Although we work remotely, we are a close family and communicate a lot with each other. You need to be able to work independently, jump from one thing to another while keeping the team motivated. We do what we need to do.

What do you become a Project Manager?

Specific certifications: business management, operations management or project management qualification (PMI, PMP, PRINCE2).

Related experience: creative/digital agency experience is preferred

Tools: able to work with MS 365 Suite, PM online tools.


Frequently Asked Questions

Do you need a certificate or master’s degree?

A degree is preferable.

How can you get a Project Manager job with no experience?

You need to prove certain skills: planning, communication, coordination, etc. A good place to start is as a project coordinator.

Is project management a good career?

The project management role is in high demand, and has been classified as a scare skill in many places. This role will most certainly never disappear! People will always need project managers, but it’s a role that needs the right type of person as it can be very stressful.

What makes someone a great Project Manager?

The ability to have good attention to detail, being able to multitask and work under pressure whilst keeping all stakeholders involved happy.

What’s are the best tools to learn for a Project Manager?

Definitely Excel and various project management tools ie: Trello, Zoho, Monday etc.

What is the best part about your role?

Being busy all the time and being in control. Getting to work and engage with various people from different backgrounds. The most important one is hearing when a project is successful and meet the clients’ expectation!

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